Americanlifan.com

[Jesus Freak]

We've owned the LF150 4-wheeler for exactly one week and are really disappointed with both the vehicle and the dealer (Action Sports in College Station, Texas).
Can we get a copy of the warranty? We took the 4-wheeler to the store because it wouldn't start. Whatever they were going to do they were going to charge us because they assumed we did something wrong. Our mistake was buying the vehicle without any warranty or owner's manual given to us because they didn't have it. I have since received the owner's manual from the manufacturer, not from the dealer.
Anyway, after haggling with the dealer over not wanting to pay for servicing a new vehicle (7 days old) they refused to waive the charges, so we didn't leave it. One of their service guys thought that it was just as simple of replacing or cleaning the spark plug. I cleaned it (while waiting for my wife to do some shopping at Wal-Mart) and it started right up. I was thankful, but as soon as we get home and unloaded it off the truck, it wouldn't start anymore.
I'm not sure what to do. All it does now is "click, click, click" when you attempt to start it.
Any help would be appreciated.

[face_plant]

sorry to hear that




American Lifan 6 Month Transferrable Warranty Policy
American Lifan Industry, Inc. and its distributors are committed to providing excellent service and support
on all Lifan products. All warranty claims must be mailed or faxed to American Lifan and/or its distributors
and must be approved by our warranty claims department. In some cases American Lifan may require the
return of the defective part(s) or American Lifan product. American Lifan may also require photos of broken,
defective parts to determine cause of failure and to validate the claim.
Product Warranty Period: The period of warranty coverage is 6 months from the date of the registered
date of sale to customer. Products not registered at time of sale are not covered by Lifan.
Products Covered Length of Warranty Mileage
DIRT BIKES 6 Months N/A
STREET BIKES 6 Months Unlimited
SCOOTERS 6 Months Unlimited
ATVS 6 Months N/A
What's not covered?
American Lifan products that have been abused, altered, modified by consumers, neglected
maintenance, normal wear and tear, oil & oil filters, air filters, spark plugs, flat tires, hoses, improper
assembly, product damage caused by accidents, vandalism, theft, natural disasters, bad or incorrect fuel,
incorrect fluid usage, usage during racing or other competitive events, weather or any means that’s not a
defect of workmanship, products that are misused or used in a manner in which they were not designed,
unauthorized repairs by other than a American Lifan Dealer or any materials having failed due to other
means besides manufacturer defects and assembly is not covered.
Warranty Conditions
Warranty is given by American Lifan and applies to all machines that were first imported into the American
market by the official American Lifan distributor and that meet the regulation requirements of the United
States.
The American Lifan dealer obligation under your warranty is to repair or replace, at the discretion of
American Lifan, any part found to be defective in material or workmanship.
All American Lifan products must have any warranty repairs or parts replaced by an authorized American
Lifan Dealer. If there is no authorized American Lifan Dealer available to the product owner, American Lifan
may at its discretion allow for warranty repairs to be made by a competent mechanic that is not an
American Lifan Dealer upon approval by American Lifan. The vehicle owner and or mechanic wishing to
perform warranty repairs must contact American Lifan for approval before any work or parts replacement
can begin.
If the defective or damaged parts and or product have been determined not to be a warranty issue, the
customer or dealer will be charged current shipping charges coming from and going to of said parts and or
product. All warranty parts and or products shipping costs will be occurred by American Lifan during the
warranty time period. American Lifan does not provide or express any warranty on Lifan products not
purchased through American Lifan or one of its authorized dealers in the USA. American Lifan does not offer
any warranty outside the continental United States of America.
If you feel there is a problem with your American Lifan product you must contact your nearest American
Lifan Dealer as soon as possible to have the problem corrected. Failure to repair your product in a timely
manner or to not report the problem to American Lifan or its authorized dealers may result in your warranty
being voided all together if it is determined that failure to have the problem solved at the time of failure
resulted in causing other parts to fail. American Lifan will not honor warranties of any American Lifan
product that has had the Speedometer mileage changed or tampered with.
You can be assured that your American Lifan Dealer will use genuine Lifan parts and the very best supplies
to repair your vehicle in a quick and professional manner. Contact American Lifan to find the nearest
American Lifan Dealer near you.
10990 Petal Street, Suite 500, Dallas, TX 75238 Tele: (972) 698-7778
Fax: (972) 698-7772 Toll-Free: 877-341-2933
Company Website - http://www.americanlifan.com

hope you get it straightened out
_________________
if its broken i didnt do it
www.wheelingcycle.com
1-888-500-2454

[Jesus Freak]

Thanks for the warranty information.
The vehicle is working now. I'm not sure what the problem was, but I did recharge the battery and it started right up again. Later it wouldn't, but I have realized that when you stop it using the emergency shut off button on the left handle that it must be pushed in, not just in the center position like I thought. Simple things!

[face_plant]

also using the kill button leaves the ignition switch on so it will drain your battery
_________________
if its broken i didnt do it
www.wheelingcycle.com
1-888-500-2454

[danw5zt]

you shouldn't buy Chinese junk

[rpowell]

danw5zt wrote:

you shouldn't buy Chinese junk

I have sold many AL products and barely ever have issues with them, so a statement like this comes from either a person that had bad exp. w/dealer or just plain ignorance of the brand (not all Chinese vehicles are junk). My mechanic has almost a 0% return rate on his work and I do everything I can to take care of the customer. A brand is really only as good as their dealers are. Yamaha, Honda, and Suzuki all use Chinese plants so this (and have for 20-30 yrs), "Chinese is junk" comes from a bunch of uneducated (in the powersports field) people. Now sure the fit'n'finish might be better on the Big 5, but mechanically there is not much difference when it comes to the AL bikes. This post is not meant to disrespect anybody, so please don't take it personal. I am just a little tired of these statements, when I have people all over TX very happy with the products and my service.


Anyway JF, if the battery gives you problems again have your dealer swap it out and test your stator to make sure it's charging. If you have problems with your local dealer get ahold of Shawn over at AL and he'll put a foot in an uncomfortable spot

[Wild Alaskan]

clicking is basically always a battery issue as the clicking is a circuit that closes when there is enough power to turn the starter but when the circut closes or clicks it no longer has enough power due to the increased load and disengages. you might just need a new battery
_________________
08 GY-5 400cc nuff said

[dmoore]

danw5zt wrote:

you shouldn't buy Chinese junk

We agree and thats why we dont sell junk.

I would suggest going to this website: www.IgotLifanmixedupwiththewordjunkandIneedtoapologize.com

Last edited by dmoore on Wed Dec 02, 2009 11:32 am; edited 1 time in total

[Wild Alaskan]

dammit none of your links work do they
_________________
08 GY-5 400cc nuff said

[rpowell]

Wild Alaskan wrote:

dammit none of your links work do they

That's because David makes these up out of his little 'ol head
I thought it was funny myself.